Usage
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Usage refers to how frequently and in what ways users interact with a product or feature. It reflects user engagement and product value.
How it Works:
Usage is captured through user analytics, event tracking, or product telemetry tools.
Benefits Of Tracking Usage:
- Drives product improvement
- Enables usage-based pricing models
- Identifying the user’s interest helps in making business decisions.
- Reflects user engagement with the product or services.
- Helps to track the engagement events.
Majorly, the high usage often correlates with high customer satisfaction and retention.